Support
Consulting
Benefits of Support & Consulting solution:
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Business-specific technology - our recommended apps and software guarantee cost reductions and improved processes
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Done-for-you budgeting - you get a precise IT budget that takes into account software licenses, new technology, and equipment lifecycle
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Long-term strategy - our consultants design a digital transformation roadmap based on your business goals
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Customized Business IT Solutions
We work with many types of IT customers with unique needs and very different budget levels. We craft an IT plan and budget for each customer to help them get the best value and strategically select their services and products.
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Our Consulting Approach
We follow a core methodology now dubbed DDIM (Discover, Design, Implement & Manage), which enables us to ensure every solution/service suits your business needs, not ours! This enables to ensure that each solution goes through the same core process of:
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Discover – Understand your needs and identify the right solutions
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Design – Working with you, we need to ensure that the right solution is designed to meet your business needs and that it resolves any potential issues currently being faced
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Implement – Ensure that the solution can be implemented on time, with the right support and with as little disruption as possible
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Manage – Determine the process to manage the project and the solution and ensure all teams are continually updated
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